Rest assured!..the health and safety of our patients and team members continues to be our primary concern. In our usual form, we’re going above and beyond to protect everyone who comes into the office. We want to prepare you for what you can expect when you schedule and arrive for a dental appointment in any of our locations.
To protect you and our team, Triangle Family Dentistry has partnered with Quest Diagnostics and eLabx to offer convenient COVID testing during your appointment. CLICK HERE to learn more. (*with medical insurance)
To ensure a virus-free setting, team members are not to report to work if they have symptoms.
Every team member is to wear a mask while in the office.
Additionally, you’ll notice the following Personal Protective Equipment (PPE) on the doctors and clinical team:
You may not recognize us under all that PPE but we’re still the same friendly, kind, and compassionate people you’ve come to know and trust!
Every 30 minutes, a team member is disinfecting all common areas throughout the office. This includes the restrooms and ALL door handles, chairs, and countertops. Gone is our signature lavender aroma and the replacement is the new norm- Lysol, Cavicide, and Clorox!
We’re only seeing healthy patients. Every patient is pre-screened over the phone before scheduling. Patients who have symptoms are rescheduled for a later date.
BEFORE YOU ARRIVE:
ALL patients, 5 years and older, are required to wear a mask to your appointment. If you don’t have a mask or arrive without one, we’ll provide a mask for you.
Only scheduled patients are permitted in the office unless you are a parent of a patient who is 12 years old or younger. We regret that additional Guests are not permitted in the Lobby at this time.
Here are additional precautionary and screening measure patients can expect:
Once patients are escorted to the clinical suite they are asked to rinse with Hydrogen Peroxide. You’ll also notice other new sights and sounds with hand sanitizer throughout the office and the hum of high-speed suction equipment.
We are committed to safety and have been investigating ways that we, as healthcare providers, can increase safety above and beyond our current protocols. The investigations have led us to a partnership with Quest Diagnostics and eLabx. This partnership offers us an opportunity to provide no-cost COVID-19 testing for insured, asymptomatic patients during scheduled oral healthcare appointments.
Discover if this is an option for you or your family by answering the questions below:
If you answered yes to these questions, then please bring your insurance card to your appointment.
If you need to schedule an appointment, CLICK HERE.
What to expect from the testing:
For Frequently Asked Questions regarding COVID-19 testing CLICK HERE.
We look forward to seeing you at your next appointment and are happy to answer any questions you may have about the steps we are taking to keep you, healthcare team members and our communities safe. For more information regarding the proactive actions we are taking for your safety, please call your preferred TFD office.
A COVID19 PPE surcharge of $10 applies to every visit. Your cooperation in sharing the additional expense for these added safety measures is appreciated. We regret that this is not a covered benefit with the insurance carriers at this time.
One final note: as updated information and new safety measures become available, we’ll update our standards to continue to exceed the recommendations. Please let us know if you have any questions or concerns during your visit. Our goal is for you to have an exceptional experience even under these unusual conditions.
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